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    Published on Thursday, July 16, 2015 | Updated on Sunday, May 13, 2018

    The digital transformation of the banking industry

    Summary

    Changing consumer habits and the new competitive environment are forcing banks to digitalise as a matter of urgency. We have identified three successive stages in a bank’s digitalisation process: responding to the new competition, technological adaptation and strategic positioning.

    Geographies

    Authors

    Carmen Cuesta
    Macarena Ruesta
    David Tuesta
    Pablo Urbiola BBVA Regulation - Head of Digital Regulation and Trends

    Documents and files

    Report (PDF)

    EN_Observatorio_Banca_Digital_vf

    English - July 16, 2015

    Report (PDF)

    Observatorio_Banca_Digital_vf

    Spanish - July 16, 2015

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