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    Omnichannel banking and financial inclusion: thoughts and metrics

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    Published on Tuesday, August 19, 2014 | Updated on Friday, November 16, 2018

    Omnichannel banking and financial inclusion: thoughts and metrics

    Summary

    Financial inclusion requires effort to improve use and access and reduce the barriers limiting participation in the formal financial system

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    David Tuesta

    Documents and files

    Presentation (PDF)

    140819_Omnicanalidad_Felaban1

    Spanish - August 19, 2014

    Presentation (PDF)

    140819_Omnichannel_Felaban

    English - August 19, 2014

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