Digitization in Latin America: a challenge that cannot be delayed

Summary

The disparate and slow digitization process in Latin America has contributed significantly to the slowdown in the region's economic and health recovery amid the COVID-19 health crisis.

Key points

• Key points:
• Structural problems such as the gap in access to broadband fiber and the Internet have limited the mitigating effect of digital innovation in banking and finance.
• But they have also become a burden for the region in the development of remote working in this critical situation.
• In addition, lockdown has forced certain changes in consumer trends habits in the banking sector.

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